Survey of Healthcare Professionals' Perspectives on the Digitization of Drug Information at Thanh Ba Regional Health Center

  • Vương Trường Thái Trung tâm Y tế khu vực Thanh Ba, tỉnh Phú Thọ

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Keywords

Drug information, clinical pharmacy, healthcare data digitization, rational drug use, digital transformation, TBmediCare-AI.

Abstract

Objective: To investigate healthcare professionals’ (HCPs’) needs, satisfaction, and perspectives regarding the digitization of drug information resources through the TBmediCare-AI platform at Thanh Ba Regional Medical Center. Subject and method: A mixed-methods study was conducted from October 2025 to March 2026, combining qualitative interviews with healthcare professionals (HCPs) using a structured questionnaire incorporating a five-point Likert scale and quantitative measurement of user visits to the TBmediCare-AI digital platform at the study site. The drug information database was standardized using the Vietnam National Drug Formulary 2022, package inserts, and the institution’s treatment protocols. Actual platform usage was independently monitored using Google Analytics. Result: Before the implementation of TBmediCare-AI, HCPs primarily accessed drug information through printed materials and fragmented online resources, a process that was time-consuming. Following the implementation of the digital solution providing updated drug information resources, 78.8% of HCPs reported using the system regularly (daily or weekly). The most frequently accessed content included dosage and administration (94.4%), drug interactions (88.2%), and preparation and intravenous administration procedures (82.6%). Overall, 82.6% of HCPs rated the system as convenient or very convenient. The system received a high mean score for supporting prescribing practices (4.58 ± 0.54). Google Analytics recorded 9,428 visits over the six-month monitoring period. Notably, all surveyed HCPs (100%) agreed that using TBmediCare-AI enhanced collaboration among healthcare staff at the medical center. Conclusion: The digitization of drug information resources effectively addresses the needs of clinical practice in district-level healthcare facilities. This approach helps standardize and update reference resources, increases drug information retrieval, and strengthens professional collaboration among healthcare staff.

Article Details

References

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