Thực trạng hoạt động giáo dục sức khỏe của điều dưỡng và sự hài lòng của người bệnh tại Viện Phẫu thuật Tiêu hóa, Bệnh viện Trung ương Quân đội 108, năm 2020

Abstract

Objective: To determine the current status of health education (GP) of nurses and patient satisfaction at the Gastrointestinal Surgery Institute, 108 Military Central Hospital, 2020. Subject and method: A cross sectional study was conducted 530 inpatient treatment. Result: With activities in basic care, personal hygiene were the highest level of 92.1%, the lowest was guidance using equipment rooms and explanatory utility packages, respectively (66.6%, 64.5%). Regarding activities in treatment were more than 90%, only guidance to follow up abnormal changes after surgery accounts for a lower rate of 84.9%. Guide for hospital discharge patients with procedures for discharge payment was lowest 63.8%; guide diet post-operative was highest at 97.4%. The level of implementing health education for patients requirement was 77.4%. The rate of satisfaction’s patients with the guidance and health education was 88.9%. Conclusion: The consultation, counseling activities, health education of nurses were highly appreciated by patients. Hospitals need to develop sufficient documents with illustrative images in combination with enhancing counseling skills for nurses.