ISSN: 1859 - 2872
Factors related to nurses’ emphathy: A survey in 2021
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Abstract
Objective: This study was conducted to describe empathy and selected relating factors among nurses at some hospitals located in the Mountain North. Subject and method: In this cross-sectional descriptive study, 125 nurses who participated in a training course on communication skills provided by Thai Nguyen Central Hospital, were interviewed by a self-administered questionnaire. The survey consists of 12 questions, constituting a total score of 36. The higher score reflects a higher level of empathy. Result: The mean score of empathy was 21.6 (± 2.5), equivalent to the average empathy level. The study showed a statistically significant difference between the empathic ability of nursing groups working in different departments (p<0.05). However, no significant differences were found between age, work position, experience with communication courses, and number of patients contacted per day groups. Conclusion: Nurses demonstrate a moderate level of empathy. There is a need to improve this ability among nurses. Further studies to explore roles of factors affecting this empathy among nurses are recommended
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